Simple Email Survey

Introducing Simple Email Survey

I’ve used survey’s in my marketing from the beginning, but a couple things always frustrated me as a marketer.

First, it was hard to get people to take a survey. Getting someone to click a link to voluntarily take a survey is challenging. It’s easy to see why a 2% response rate is fairly typical.

Secondly, once I was using Infusionsoft, I really wanted my survey’s to be able to tag contact’s based on the answers they gave.

For example, if I sent out a customer satisfaction survey, I’d love it if my respondents who scored us a 9 or a 10 got some kind of follow-up encouraging them to leave a testimonial, while those who scored us a 1-4 would get follow-up allowing them to elaborate on why they gave us a poor rating so we could fix it.

Well, today’s feature was built exactly for these kinds of scenarios.

Simple Email Survey lets you create and embed a simple one question survey directly inside of your Infusionsoft emails. You can set what scores get what tags as well as what pages to redirect them to.

Screen Shot 2016-07-11 at 4.53.01 PMCurrently, Simple Email Survey allows you to use two types of survey questions Yes/No and 1-10 Scale.

But what if I want to ask more than one question?

Great question. We’ve found a single question is enough to get a contact engaged. From there, you can redirect them to a full survey. This is helpful since you may want separate surveys for those who score your first question with a no or low score vs a survey aimed for those who responded with a yes or high score.

We’re excited to see how you apply this feature in your marketing and business.

If you have any ideas or suggestions for how you’d use this feature in your business, we’d love to hear them in the comments below.

Also, we’ve released several new features in the last couple weeks. Be sure to check out our features page to see what has been added and how you can start using them in your business.

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How to Make an Automated Webinar With Infusionsoft


Ever since Frank Kern started making his automated webinars with the evergreen dates, follow-up based on whether you attended or not, and even SMS reminders to let you know when the webinar was about to start…people have been wondering “How did he do it?”

In today’s brand new idea guide, I show you the method he and others use for making a similar automated webinar using Infusionsoft and PlusThis.

After watching the idea guide you will be able to…

  • Make a registration page with evergreen dates for people to register
  • Automate your webinar content
  • Create a join link that takes registrants to the correct webinar page based on when they click the link (too early, live webinar, webinar over)
  • Automate segmentation between registrant attendees and non-attendees so you can follow-up accordingly

As you send me your questions I’ll try to keep an updated FAQ on this particular use case since it is a little more advanced to pull off.


1. How do I make a video autoplay on the “LIVE” page?

Wistia makes it simple to do auto play. There are a few ways you can do this.

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If you go to Customize / Timeline Actions you can see an option directly there.

Otherwise, you can add the following snippet of code to the end of your embed code where you place the video.

Just remember to change the part in red to the Wistia ID for your video. (The letter number combination that appears in the url when you have the video open in your browser.)

<script type=”text/javascript”>
window._wq = window._wq || [];
_wq.push({ “tl9y8t9xvh“: function(video) {;

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2. How do I style the PlusThis “Display Evergreen Date”

This is what a “Display Evergreen Date” looks like in its vanilla form.

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We will want to make it bigger and bold.

  1. Take your “Display Evergreen Date” code from PlusThis and paste it into your page builder. (See example below)

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2. Preview or publish your page.

3. Right click on the “Display Evergreen Date” text and click Inspect.

Screen Shot 2016-03-16 at 12.12.20 PM

4. Click on the div class above starting with pt then your code.

Screen Shot 2016-03-16 at 12.13.38 PM

5. On the right side of that window, click on the plus icon to create a new style element.

Screen Shot 2016-03-16 at 12.14.36 PM

6. In the inspector-stylesheet begin adding any styling you want. ie font-size, color, etc. Just place your cursor somewhere in that box and begin typing things like font-size, color, or any other styling rules you want to add. You’ll see the changes happen live on your screen.

Screen Shot 2016-03-16 at 12.16.52 PM

7. When you have the style how you want it copy the code in that box.

Screen Shot 2016-03-16 at 12.21.11 PM

8. Take that code and now paste it above the “Display Evergreen Date” code you pasted earlier.

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9. Lastly, add the <style> and </style> tags to the beginning and end of that code to use the styling you just created.

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10. Update your page and see the beautiful new “Display Evergreen Date”

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If you have any other questions, feel free to post them in the comments below.