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Video Triggers Support Resources

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Feature Overview

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Video Triggers allows for you to tag contacts based on the amount of time the contact has viewed your video. By applying tags at specified points in the video, you are able to use the tag application to trigger certain followup with those contacts.

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How to set up the Feature

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  1. Paste the embed code from your video into this space. It is important to ensure it is the embed code and that the embed code does not start at a specified number of seconds. If your video is a Wistia video make sure you are using the embed code (Inline embed – Standard)
  2. Click continue and PlusThis will provide more options for configuration
  3. Select if you would like the tags to be applied based on cue points (when a specific point of the video is reached) or based on accumulated time spent watching.
  4. Enter the number of minutes and seconds you would like your tag applied to the contact record, and select or create a tag to denote a contact watching to this point.  If you do not have a tag already created in Infusionsoft, you can create one through PlusThis in your app, just press “+” and inside of the pop up create a new tag.
  5. Hit the green “Set Another Tag” if you would like to add more than one trigger.
  6. Repeat step 5 as many times as trigger points you would like
  7. Name and Save your Feature.
  8. Please select the appropriate location for what type of page you will be placing the video on – copy the code and paste it onto your page. It is important to place the correct code on the page, as the Video Triggers will not work properly or even at all if the wrong code is utilized.
  9. If you are using it on “My Website” copy the URL of the website and paste it into the link generator under the video code. PlusThis will spit out an appended URL for use in your email builder.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Ontraport” tab_id=”1494369330392-99837ae0-ee73″][vc_column_text]

  1. Paste the embed code from your video into this space. It is important to ensure it is the embed code and that the embed code does not start at a specified number of seconds. If your video is a Wistia video make sure you are using the embed code (Inline embed – Standard)
  2. Click continue and PlusThis will provide more options for configuration
  3. Select if you would like the tags to be applied based on cue points (when a specific point of the video is reached) or based on accumulated time spent watching.
  4. Enter the number of minutes and seconds you would like your tag applied to the contact record, and select or create a tag to denote a contact watching to this point.  If you do not have a tag already created in Ontraport, you can create one through PlusThis in your app, just press “+” and inside of the pop up create a new tag.
  5. Hit the green “Set Another Tag” if you would like to add more than one trigger.
  6. Repeat step 5 as many times as trigger points you would like
  7. Name and Save your Feature.
  8. Please select the appropriate location for what type of page you will be placing the video on – copy the code and paste it onto your page. It is important to place the correct code on the page, as the Video Triggers will not work properly or even at all if the wrong code is utilized.
  9. If you are using it on “My Website” copy the URL of the website and paste it into the link generator under the video code. PlusThis will spit out an appended URL for use in your email builder.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Drip” tab_id=”1494373114861-9b497703-c379″][vc_column_text]

  1. Paste the embed code from your video into this space. It is important to ensure it is the embed code and that the embed code does not start at a specified number of seconds. If your video is a Wistia video make sure you are using the embed code (Inline embed – Standard)
  2. Click continue and PlusThis will provide more options for configuration
  3. Select if you would like the tags to be applied based on cue points (when a specific point of the video is reached) or based on accumulated time spent watching.
  4. Enter the number of minutes and seconds you would like your tag applied to the contact record, and select or create a tag to denote a contact watching to this point.  If you do not have a tag already created in Drip, you can create one through PlusThis in your app, just type the desired name of the tag and hit enter when you see the “Add “tag name”…” appear.
  5. Hit the green “Set Another Tag” if you would like to add more than one trigger.
  6. Repeat step 5 as many times as trigger points you would like
  7. Name and Save your Feature.
  8. Copy the code and paste it onto your page. It is important to place the full code on the page, as the Video Triggers will not work properly or even at all if part of the code is missing.
  9. Copy the URL of the website and paste it into the link generator under the video code. PlusThis will pit out an appended URL for use in your email builder.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”HubSpot” tab_id=”1520372057647-b455836a-dd20″][vc_column_text]

  1. Paste the embed code from your video into this space. It is important to ensure it is the embed code and that the embed code does not start at a specified number of seconds. If your video is a Wistia video make sure you are using the embed code (Inline embed – Standard)
  2. Click continue and PlusThis will provide more options for configuration
  3. Select if you would like the contact to be added to a list based on cue points (when a specific point of the video is reached) or based on accumulated time spent watching.
  4. Enter the number of minutes and seconds you would like your contact added to a list, and select or create a list to denote a contact watching to this point.  If you do not have a list already created in Hubspot, you can create one through PlusThis in your app, just press “+” and inside of the pop up create a new list.
  5. Hit the green “Set Another Tag” if you would like to add more than one trigger.
  6. Repeat step 5 as many times as trigger points you would like
  7. Name and Save your Feature.
  8. Please select the appropriate location for what type of page you will be placing the video on – copy the code and paste it onto your page. It is important to place the correct code on the page, as the Video Triggers will not work properly or even at all if the wrong code is utilized.
  9. If you are using it on “My Website” copy the URL of the website and paste it into the link generator under the video code. PlusThis will spit out an appended URL for use in your email builder.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”ActiveCampaign” tab_id=”1521153996870-6c72b0fc-a0df”][vc_column_text]

  1. Paste the embed code from your video into this space. It is important to ensure it is the embed code and that the embed code does not start at a specified number of seconds. If your video is a Wistia video make sure you are using the embed code (Inline embed – Standard)
  2. Click continue and PlusThis will provide more options for configuration
  3. Select if you would like the tags to be applied based on cue points (when a specific point of the video is reached) or based on accumulated time spent watching.
  4. Enter the number of minutes and seconds you would like your tag applied to the contact record, and select or create a tag to denote a contact watching to this point.
  5. Hit the green “Set Another Tag” if you would like to add more than one trigger.
  6. Repeat step 5 as many times as trigger points you would like
  7. Name and Save your Feature.
  8. Please select the appropriate location for what type of page you will be placing the video on – copy the code and paste it on to your page. It is important to place the correct code on the page, as the Video Triggers will not work properly or even at all if the wrong code is utilized.
  9. If you are using it on “My Website” copy the URL of the website and paste it into the link generator under the video code. PlusThis will spit out an appended URL for use in your email builder.

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Implementation Guide

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To implement this feature, copy the code and place it on a landing or webform thank you page inside of Infusionsoft.

To implement this feature, paste the code PlusThis provides you on a page on your website. PlusThis requires that contact details are passed through links sent out so we know who to perform the feature on. Use the link generator that PlusThis provides to create a link that will merge in the contact details. You will use this link in your emails to send your contacts to the page with the code on it.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Ontraport” tab_id=”1494373334363-f83a634e-fbee”][vc_column_text]

To implement this feature, copy the code and place it on a landing or webform thank you page inside of Ontraport.

To implement this feature, paste the code PlusThis provides you on a page on your website. PlusThis requires that contact details are passed through links sent out so we know who to perform the feature on. Use the link generator that PlusThis provides to create a link that will merge in the contact details. You will use this link in your emails to send your contacts to the page with the code on it.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Drip” tab_id=”1494373334559-7f4ac2af-b68d”][vc_column_text]

To implement this feature, paste the code PlusThis provides you on a page on your website. PlusThis requires that contact details are passed through links sent out so we know who to perform the feature on. Use the link generator that PlusThis provides to create a link that will merge in the contact details. You will use this link in your emails to send your contacts to the page with the code on it.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”HubSpot” tab_id=”1520372090386-a683d47e-b6a7″][vc_column_text]

To implement this feature, copy the code and place it on a landing or webform thank you page inside of HubSpot.

To implement this feature, paste the code PlusThis provides you on a page on your website. PlusThis requires that contact details are passed through links sent out so we know who to perform the feature on. Use the link generator that PlusThis provides to create a link that will merge in the contact details. You will use this link in your emails to send your contacts to the page with the code on it.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”ActiveCampaign” tab_id=”1521154021193-c74f3a99-3f90″][vc_column_text]

To implement this feature, take the code that PlusThis provides and paste it on a page on your website. Then you will use the Link Generator provided by PlusThis to create a link for use in the Email Builder to send your contacts to the page with the Video Triggers feature on it.[/vc_column_text][/vc_tta_section][/vc_tta_tabs][vc_empty_space][vc_column_text]

Feature Tip

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  • PlusThis requires that the contact id and contact email get passed to the page with the video trigger on it. Please ensure that you use the Link Generator for sending contacts to pages with a video triggers on them.

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  • PlusThis requires that the contact id and contact email get passed to the page with the video trigger on it. Please ensure that you use the Link Generator for sending contacts to pages with a video triggers on them.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Drip” tab_id=”1520579718746-bf067091-01e6″][vc_column_text]

  • PlusThis requires that the subscriber id and subscriber email get passed to the page with the video trigger on it. Please ensure that you use the Link Generator for sending contacts to pages with a video triggers on them.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”HubSpot” tab_id=”1520579718904-cc562377-c86f”][vc_column_text]

  • PlusThis requires that the contact id and contact email get passed to the page with the video trigger on it. Please ensure that you use the Link Generator for sending contacts to pages with a video triggers on them.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”ActiveCampaign” tab_id=”1521154046725-3d7ffc2e-5a37″][vc_column_text]

  • PlusThis requires that the contact id and contact email get passed to the page with the video trigger on it. Please ensure that you use the Link Generator for sending contacts to pages with a video triggers on them.

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Feature Blueprint

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Feature FAQ

[/vc_column_text][vc_empty_space][vc_tta_tabs active_section=”1″][vc_tta_section title=”Infusionsoft” tab_id=”1494373643892-6848e2c2-b4f0″][vc_toggle title=”I sent myself the Video Trigger, why is it not working?”]

Make sure you aren’t using the Send Test button to send an email to yourself. You’ll want to put your test contact through the campaign as if they were an actual customer.
Double check to make sure the link you used in the emails was produced using the Link Generator that PlusThis provides. Give this link a try in the emails you are sending people through Infusionsoft (pushing them to your page). This link will provide the information you need for video triggers to work properly.

http://__________/?Id=~Contact.Id~&Email=~Contact.Email~

[/vc_toggle][vc_toggle title=”The tag isn’t being applied. “]

If you are testing the feature using the “Send Test” button, it will not work. Unfortunately, the Send Test functionality doesn’t quite function the way you might expect. Instead of sending a test using your contact record, it sends the test making use of your user record. To truly test the feature, try sending yourself the email by completing whichever goal is attached to it. You will see that the tag will be applied within seconds of passing the cue point.

[/vc_toggle][vc_toggle title=”How do I embed a Wistia video?”]

If you are encountering issues while trying to embed a video, please follow these steps to get Wistia embed code for use with PlusThis:

  1. In Wistia navigate to the video you’d like to utilize, then select the “Video Actions” menu -> “Embed & Share”.
  2. In the screen that appears, select “Inline Embed” (top left).
  3. Under “Options” -> “Embed Type”, select “Standard”.
  4. Copy the code. This embed code is ready for use with PlusThis Video Triggers.

[/vc_toggle][/vc_tta_section][vc_tta_section title=”Ontraport” tab_id=”1497496965114-22f89fe9-842d”][vc_toggle title=”I sent myself the Video Trigger, why is it not working?”]

Make sure you aren’t using the Send Test button to send an email to yourself. You’ll want to put your test contact through the campaign as if they were an actual customer.
Double check to make sure the link you used in the emails was produced using the Link Generator that PlusThis provides. Give this link a try in the emails you are sending people through Infusionsoft (pushing them to your page). This link will provide the information you need for video triggers to work properly.

http://__________/?Id=~Contact.Id~&Email=~Contact.Email~

[/vc_toggle][vc_toggle title=”The tag isn’t being applied. “]

If you are testing the feature using the “Send Test” button, it will not work. Unfortunately, the Send Test functionality doesn’t quite function the way you might expect. Instead of sending a test using your contact record, it sends the test making use of your user record. To truly test the feature, try sending yourself the email by completing whichever goal is attached to it. You will see that the tag will be applied within seconds of passing the cue point.

[/vc_toggle][vc_toggle title=”How do I embed a Wistia video?”]

If you are encountering issues while trying to embed a video, please follow these steps to get Wistia embed code for use with PlusThis:

  1. In Wistia navigate to the video you’d like to utilize, then select the “Video Actions” menu -> “Embed & Share”.
  2. In the screen that appears, select “Inline Embed” (top left).
  3. Under “Options” -> “Embed Type”, select “Standard”.
  4. Copy the code. This embed code is ready for use with PlusThis Video Triggers.

[/vc_toggle][/vc_tta_section][vc_tta_section title=”Drip” tab_id=”1497496962971-b1e2dfc0-bc44″][vc_toggle title=”I sent myself the Video Trigger, why is it not working?”]

Make sure you aren’t using the Send Test button to send an email to yourself. You’ll want to put your test contact through the campaign as if they were an actual customer.
Double check to make sure the link you used in the emails was produced using the Link Generator that PlusThis provides. Give this link a try in the emails you are sending people through Infusionsoft (pushing them to your page). This link will provide the information you need for video triggers to work properly.

http://__________/?Id=~Contact.Id~&Email=~Contact.Email~

[/vc_toggle][vc_toggle title=”The tag isn’t being applied. “]

If you are testing the feature using the “Send Test” button, it will not work. Unfortunately, the Send Test functionality doesn’t quite function the way you might expect. Instead of sending a test using your contact record, it sends the test making use of your user record. To truly test the feature, try sending yourself the email by completing whichever goal is attached to it. You will see that the tag will be applied within seconds of passing the cue point.

[/vc_toggle][vc_toggle title=”How do I embed a Wistia video?”]

If you are encountering issues while trying to embed a video, please follow these steps to get Wistia embed code for use with PlusThis:

  1. In Wistia navigate to the video you’d like to utilize, then select the “Video Actions” menu -> “Embed & Share”.
  2. In the screen that appears, select “Inline Embed” (top left).
  3. Under “Options” -> “Embed Type”, select “Standard”.
  4. Copy the code. This embed code is ready for use with PlusThis Video Triggers.

[/vc_toggle][/vc_tta_section][vc_tta_section title=”HubSpot” tab_id=”1520372316943-67dcd9a7-bc1a”][vc_toggle title=”I sent myself the Video Trigger, why is it not working?”]

Make sure you aren’t using the Send Test button to send an email to yourself. You’ll want to put your test contact through the campaign as if they were an actual customer.
Double check to make sure the link you used in the emails was produced using the Link Generator that PlusThis provides. Give this link a try in the emails you are sending people through your CRM (pushing them to your page). This link will provide the information you need for video triggers to work properly.

[/vc_toggle][vc_toggle title=”The list isn’t being applied. “]

If you are testing the feature using the “Send Test” button, it will not work. Unfortunately, the Send Test functionality doesn’t quite function the way you might expect. Instead of sending a test using your contact record, it sends the test making use of your user record. To truly test the feature, try sending yourself the email by completing whichever goal is attached to it. You will see that the list will be applied within seconds of passing the cue point.

[/vc_toggle][vc_toggle title=”How do I embed a Wistia video?”]

If you are encountering issues while trying to embed a video, please follow these steps to get Wistia embed code for use with PlusThis:

  1. In Wistia navigate to the video you’d like to utilize, then select the “Video Actions” menu -> “Embed & Share”.
  2. In the screen that appears, select “Inline Embed” (top left).
  3. Under “Options” -> “Embed Type”, select “Standard”.
  4. Copy the code. This embed code is ready for use with PlusThis Video Triggers.

[/vc_toggle][/vc_tta_section][vc_tta_section title=”ActiveCampaign” tab_id=”1521491044260-b4b22250-e945″][vc_toggle title=”I sent myself the Video Trigger, why is it not working?”]

Make sure you aren’t using the Send Test button to send an email to yourself. You’ll want to put your test contact through the campaign as if they were an actual customer.
Double check to make sure the link you used in the emails was produced using the Link Generator that PlusThis provides. Give this link a try in the emails you are sending people through your CRM (pushing them to your page). This link will provide the information you need for video triggers to work properly.

[/vc_toggle][vc_toggle title=”The tag isn’t being applied. “]

If you are testing the feature using the “Send Test” button, it will not work. Unfortunately, the Send Test functionality doesn’t quite function the way you might expect. Instead of sending a test using your contact record, it sends the test making use of your user record. To truly test the feature, try sending yourself the email by completing whichever goal is attached to it. You will see that the tag will be applied within seconds of passing the cue point.

[/vc_toggle][vc_toggle title=”How do I embed a Wistia video?”]

If you are encountering issues while trying to embed a video, please follow these steps to get Wistia embed code for use with PlusThis:

  1. In Wistia navigate to the video you’d like to utilize, then select the “Video Actions” menu -> “Embed & Share”.
  2. In the screen that appears, select “Inline Embed” (top left).
  3. Under “Options” -> “Embed Type”, select “Standard”.
  4. Copy the code. This embed code is ready for use with PlusThis Video Triggers.

[/vc_toggle][/vc_tta_section][/vc_tta_tabs][vc_empty_space][vc_column_text]

Helpful Downloads

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