June-17-Update

New PlusThis Arrives Next Week…Here’s What’s Coming

Things are chugging along smoothly here at PlusThis.

We’re just a WEEK away from the launch of the new platform and have some exciting updates to share with you.

First, we held a small preview event with a handful of partners, customers and Infusionsoft employees to get feedback and suggestions on the new features and updates coming to PlusThis next week.

 

Slack for iOS Upload

It was a great event and we came away with several excellent ideas and suggestions to implement for our launch.

In the preview, we gave a behind the scenes peek at what’s coming to PlusThis June 24th.

Here’s what we shared.

The new PlusThis is a major rewrite and many of the benefits for the end user may be hidden, ie (faster service, reliability, quicker implementation of new features, etc). We covered some of the hidden benefits in our previous blog here.

However, with the new PlusThis will come several “quality of life” improvements you’ll immediately benefit from. I’ll share some examples below.

Search

One of my favorite new “quality of life” improvements is the search capabilities we’ve added to the app. Now you’ll be able to find the features you want to add more quickly as well as search through your configured features.

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Billing

Billing will now be connected directly to PlusThis instead of through a CustomerHub account.

Change your plans, see how many features you’re using, view invoices or update a credit card all from inside the app.

Billing

 

 

Multiple Accounts

ICP’s and partners will love this one. Now you will be able to manage multiple companies/accounts and users from within your app.

It’s easy to switch from one client’s PlusThis account to another, invite users and more.

Accounts

 

 

In addition to some improvements to the app in general, we’re preparing to launch two new features Timeframe Triggers and SMS Sequences.

Timeframe Triggers

Timeframe Triggers will allow you to tag people if they hit your http post during a certain timeframe.

I know that means nothing to you, so let me explain why or when you might use something like this.

Say you’re running a live webinar that goes from 1-2pm on Friday, July 3rd. On the webinar you want to give a bonus away, but only to people who buy in the next hour.

PlusThis will let you make a rule that says, anyone who buys your product between 2-3pm on Friday, July 3rd will get this tag. You can then use that tag to deliver the bonus. Everyone else goes through business as usual.

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This is where you’d use a Timeframe Trigger.

There’s a couple other ways you can use this feature that are pretty neat.

  • Assign leads to reps based on when people opt-in to your lead gen
  • Run special holiday promotions easily, without having to rewrite your campaigns or copy emails
  • Offer different follow-up, bonuses or offers based on when people purchase or opt-in

I’ll be recording some idea guides and videos to show this feature off in more detail soon.

SMS Sequences

The second feature we’re releasing with the new PlusThis is SMS Sequences.

This is a game changer.

By far, text-to-opt-in has become the most requested feature we are asked for.

SMS Sequences will allow you to text-to-opt-in…and more.

You will now have the ability to create a contact and tag someone when they text a keyword to your SMS number.

In addition, you can tag people differently based on what they text back to you.

For example, say you’re a gym and you have a text go out asking if they worked out this week?

If the response is “Yes” they are tagged and followed up with accordingly. If they say “No” they get a different tag and follow-up sequence.

Screenshot_20160530-170816

Here’s what this sequence looks like inside the new PlusThis app.

Super simple to set up.

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Likewise, I’ll be creating some idea guides and videos showing how this feature works in the next couple days.

Website Updates

This is another area we’re excited about.

At the beginning of the year we launched our new website. It was a nice step forward from our old site. A site that required our developers’ time to do any kind of updates or changes.

But the new site came with some challenges as well.

We chose a theme in hindsight that was poorly supported by its developers. It was slow. And it had bugs.

So about a month ago we hired an agency to manage the website for us.

And starting tonight, you’ll begin to see the impact it has.

The first round of changes will improve the site’s speed by over 200% according to our tests.

Some of our pages are getting overhauled including the blog, testimonials and parts of the home page.

As we go forward, we have several goals we’re pursuing to improve the site including…

  • More content around ALL of the features PlusThis offers
    • We currently have pages touching on maybe half of the features PlusThis offers
  • More case studies and idea guides to share how other marketers use PlusThis to convert more sales
    • These have been a popular resource for our customers and we plan on releasing more of these as we go
  • More updates
    • As we release more features more quickly, we’ll need to keep you informed on the added capabilities we’re releasing
    • We’ll be posting updates on the blog so you can always stay on top of what’s new in PlusThis

The first round of changes will happen tonight, June 17th at 7pm Pacific.

The site will be down during this time for no more than an hour. This does not affect your PlusThis app in any way. You can login and manage your features during this time. And all of your features will continue to run as normal.

What to Expect As We Migrate You to the New PlusThis

Lastly, here’s what you need to know about your PlusThis app as we move over to the new platform.

On June 24th between 7:00 PM and midnight Pacific Time, PlusThis will have limited availability as described below.

  • Feature Creation and Edits – You will be unable to create and edit features.
  • Easy Check-in Admin Area – You will be unable to use the Admin Area, but badge QR Code scanning will function.
  • PlusThis Login – You may not be able to log in.

However, your features will continue to run during this period without any disruption.

That’s it for now.

We’re excited to launch.

We’ll have more updates like these in the future.

Let us know your feedback or what has you excited in the comments below.

June-17-Update

PlusThis 2.0 Coming June 24th

We’re excited to announce the upcoming release of the new and improved PlusThis.

We will officially migrate and launch the new platform on Friday, June 24th.

What you need to know/expect

The new PlusThis platform will come with a number of improvements to existing features as well as some new features we’ve been waiting to share with you all.

If you want to see a detailed post on what’s coming, why we made the changes and more…check out our previous blog here.

We’re excited about the future of PlusThis and what’s coming.

For existing users, there are going to be a few things to be aware of while we make the migration over to the new platform.

On June 24th between 7:00 PM and midnight Pacific Time PlusThis will have limited availability as described below.

  • Feature Creation and Edits – You will be unable to create and edit features.
  • Easy Check-in Admin Area – You will be unable to use the Admin Area, but badge QR Code scanning will function.
  • PlusThis Login – You may not be able to log in.

Don’t worry, your features will continue to run during this period.

As we approach launch, stay tuned for further updates, teasers and more.

Excited for what’s coming,

The PlusThis Team

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Exciting Changes Coming to PlusThis

For the last several months we’ve been working behind the curtains on a new and improved version of PlusThis.

Today, we are finally at a point where we’d love to share more about what this means for you, why we did the rework, the benefits of the new system and what’s to come.

Why the Rework?

First of all, we know you’d love it if PlusThis could just continue pumping out new features every couple weeks. So why did we slow down releasing new features in order to work on the new version of PlusThis?

Great question.

When we originally built PlusThis it was very much a “build it as you think it up” piece of software. We built feature after feature based on our clients’ needs as they came up. At that time, we had no idea that this feature library we were creating was eventually going to turn into a 30+ feature product.

We had built PlusThis in a way that only allowed us to reliably accommodate a few thousand customers. But as PlusThis grew and grew and GREW, it was abundantly clear that we needed the software to grow with that demand. We needed to build a solution that was designed as a feature library and not just a group of individual features that happen to co-exist in a temporary home we created out of convenience.

Over the past 3+ years, we’ve learned a lot of lessons, and have worked to create a new platform that implements these lessons. Ultimately what the new PlusThis provides is fewer  bugs, virtually no downtime, more reliability, and a better overall experience for our customers. We’ve been working hard for the past several months to build a better solution, sprinkling in new features along the way.

Today, we are nearing the end of development for PlusThis 2.0 and we’re excited to start revealing some of the awesome new benefits for our users.

What PlusThis 2.0 Means For You?

There are a number of noticeable benefits you’ll see as an end user, but behind the scenes there have been a number of improvements that help with the overall experience (server uptime, monitoring, reliability, etc).

Below are some of the top benefits coming with PlusThis 2.0.

  • Billing info now part of PlusThis. Our customers will be able to manage their own billing settings from within PlusThis without having to contact support.
  • Stronger integration with Infusionsoft. Our developers have worked directly with Infusionsoft’s developers, QA and API teams for over 3 years building a fine-tuned, integrated, stable, clean and simple system that connects smoothly.
  • Even better reliability, uptime, dependability. We understand PlusThis carries critical data for you to run your campaigns. You need to trust PlusThis will run what you’ve told it to run when you need it to run. So we’ve increased the number of servers PlusThis uses along with a sophisticated system of redundancies across PlusThis eliminating single points of failure. Translation. Whether you have a big or small list, PlusThis is NOT going to be down when you need it.
  • Single login can manage multiple accounts. This is a feature that will benefit anyone managing multiple Infusionsoft accounts, like Infusionsoft Certified Partners who run multiple PlusThis accounts with multiple clients. We’ve made it easy to manage multiple accounts in one place.
  • New SMS. We know MANY of our customers want MORE SMS functionality. We’ve completely revamped our SMS feature and have more functionality coming soon.
    • Cheaper – we cut out ourselves out as the middle man so you can pay wholesale pricing on your text fees. It used to be 5 cents a text, now you’ll only pay $0.0075 a text (in the U.S.)
    • Over 150 countries supported (See full list here.)
    • More reliable – built around the industry leader in the space, Twilio
    • More control/flexibility for you
    • Dedicated phone number – You own your SMS reputation. No more worrying about others’ SPAM affecting your SMS deliverability.
    • And coming soon: manage your own responses (2-way), text opt-in, dynamic responses (conversation style).
  • Easier to find EVERYTHING with new search feature.
    • We’ve added a search function to the features pages
    • Quickly find features you’ve created
    • Quickly find features you want to create
    • Easier to find tags, custom fields, webinars, FB audiences, phone’s, etc, etc
  • Quicker roll out of new features (we had to slow down new feature development in order to rebuild for the future, and rolling out new features used to take a while because they impacted other features…now that’s not a problem)
  • Proper case fields now has more options
  • Split testing greatly improved & faster
  • And a few surprises we’ll unveil later

So When Will PlusThis 2.0 Launch?

We’re currently wrapping up the last touches, polish, and testing on the new system. PlusThis 2.0 is coming soon in Q2 2016.